Function of the Job
Servers are responsible for serving guests their meal & ensuring that they have a pleasant dining experience.
Job responsibilities include but are not limited to:
• Know each menu item- how it is prepared, tastes, serving size, preparation time, etc.
• Know our wine list, alcohol & beer selections
• Be knowledgeable regarding the up sale of different wines & menu selections
• Know the operations of the Aloha POS System
• Know the proper way to wait a table
• Know proper food handling procedures
• Know the procedures for opening & closing the dining room
• Know the proper procedures for keeping the dining room & wait station clean
• Know how to perform each position in the dining room (hosting, cashiering, bussing, etc.)
• Know & follow rules set forth by the training manual
• Know & follow all safety rules & regulations
• Know basic resort information, including activities offered
• Maintain an acceptable appearance
• Perform other duties as set forth by the dining room manager
Supervision received by:
Dining room manager, Food and Beverage Director, Manager on Duty
Supervises
None
Acceptable Qualifications
Wait staff experience REQUIRED
Cash Register experience required
Must be 21 years old to Serve Alcohol
High School or GED
Food and Beverage background preferred
Safe food handling experience preferred
Alcohol serving experience preferred
Customer service oriented
Ability to Walk and Stand for up to 10 hours
Ability to balance, while walking, up to 25 lbs on a tray
Server Uniform
Polo Shirt (provided)
Khaki Pants
Black Apron (provided)
Pens, Wine Key (provided)
Brown/Black closed toe shoes with rubber soles
Name Tag (provided)
Hair Pulled Back
Function of the Job
Host(ess)/Cashiers are responsible for seating guests & making reservations. They are also responsible for the cash register (settling tickets & coordinating room charges with the front desk)
Job responsibilities include but are not limited to:
• Know the operations of the Aloha POS System (including opening & closing procedures)
• Know the proper dining room set up (table settings for each meal, table placement, etc.)
• Know proper dining room rotation
• Know the menu items (food & beverage) and their preparation details
• Keep the dining room clean & orderly
• Assist servers & bussers
• Greet guests warmly
• Seat guests
• Settle guest checks
• Take reservations
• Know & follow rules set forth by the training manual
• Know & follow all safety rules & regulations
• Perform other duties as set forth by the dining room manager
Supervision received by:
Dining room Manager, Food and Beverage Director, Manager on Duty
Supervisees
None
Acceptable Qualifications
High School or GED
Cash register experience required
Squirrel or Point of Sale knowledge preferred
Ability to work unsupervised
Safe food handling experience preferred
Uniform
Polo Shirt (provided)
Khaki Pants
Brown/Black closed toe shoes with rubber soles
Pens, Name Tag (provided)
Hair pulled back
(Summer)
Function of the Job
Bussers are responsible for bussing tables, refilling drinks and water, expediting and running food (when necessary), assisting the servers by prebussing tables and keeping the wait station well stocked and clean. The site assistant has the same duties as well as assisting with the buffet line.
Job responsibilities include but are not limited to:
• Know how to prebus tables
• Know proper table set up for each meal
• Know menu items (food & beverage) & preparation details
• Know how to seat guests & proper dining room rotation
• Know proper food handling procedures
• Know how to read tickets & tray up food
• Assist with Cookouts 3 - 4 nights per week
• Know & follow rules set forth by the training manual
• Know & follow safety rules & regulations
• Perform other duties as set forth by the dining room manager
Supervision received by:
Dining Room Manager, Food and Beverage Manager, Manager on Duty
Supervisees
None
Acceptable Qualifications
High School or GED
Safe food handling experience preferred
Bussing experience preferred
Ability to stand and walk for up to 10 hrs
Ability to lift and walk with 25 lbs on a tray
Uniform
Polo Shirt (provided)
Khaki Pants
Brown/Black closed toe shoes with rubber soles
Name Tag (provided)
Hair pulled back
